LightInTheBox is an internet store that sells a variety LED lighting options including bulbs and dimmers. LightInTheBox is a little slower than brick-and mortar stores in that it takes longer to deliver orders. LightInTheBox can deliver orders in a longer time frame, but it is still legal. However, LightInTheBox does not usually offer a warranty and may not be able to provide any recourse beyond 30 days.
7.393 reviews
Light In The Box is generally criticized for slow shipping times for its products, especially for the wigs. Many customers have complained about the processing times and asked for refunds. The company currently ships out of China.
LightInTheBox receives a 3.5 star rating from 549 satisfied reviewers. Although most customers are satisfied with the service, some customers have complained about customer service. Their website is confusing and they may send items in the wrong sizes. However, their catalog is fairly affordable, and most customers are happy with their purchases.
Customer satisfaction
Customers are not satisfied if you go beyond the call of duty. Instead, your energy spent on delighting customers could be better used for other activities. CES should be considered a way to measure customer loyalties. Using the appropriate metrics can help transform CES into an effective strategy.
Multi-factor data is necessary to accurately measure customer satisfaction. This requires a combination of creativity and appropriate data analysis. No single metric is perfect. Customer satisfaction can only be measured by the combination of all data.
Shipping methods
LightInTheBox products have different shipping rates. It all depends on which shipping method is chosen and where you are located. The average shipping cost for LightInTheBox products is about 5 dollars. The cost of shipping depends on a number of factors, including destination, weight, and delivery time. International shipments usually take between 10 and 20 days to arrive. Express Delivery and Priority Mail can be used to expedite your LightInTheBox order.
The best choice for shipping small packages is USPS. The USPS offers several shipping methods including Priority Mail, First Class Mail, and Express Mail. Priority Mail is the cheapest option if you have light packages. However, it is only available if the weight is less than 13 ounces. Shipping distance is also an important factor.
Return policies
Light in a Box will not accept returns if you don't like their return policies. The return policies of different products will vary. For example, you may not be able to return an item that is defective or is in poor condition, and you may not be able to return an expensive item.
The general Light in a Box returns policy is very straightforward. You can return your order for a full refund if you are not completely satisfied. The retailer will pay the purchase price less shipping charges. You may also return the items within seven business days of receipt, provided they are in their original packaging, unworn and unwashed. You must also include a Return or Exchange ticket with your return.
Legitimacy
Light in a Box provides fashion accessories, electronic gifts, and other products to customers around the globe. The company is well-respected and has many products. However, customers have complained about it. Customers complain about slow shipping, poor customer service and ineffective chat systems. Additionally, many customers have reported that the products they receive from Light in a Box are not as advertised. Technical support after sales is also poor.
Real customers have written product reviews that will help you make an informed decision about purchasing. These reviews are the best way for you to determine whether or not the product is good. Only customers who have used the product can write reviews. Good reviews mean the product is worth buying and bad reviews mean it is not. I personally recommend buying items that have 70 or more reviews and a star rating of 4.7 or higher. LightInTheBox also has a return policy. Many cases are difficult and expensive to return.