Google Customer Reviews is a free service that helps businesses collect and display customer feedback. The reviews help shoppers make better decisions and are one of the best ways for a business to stand out in search ads.
Google Customer Reviews can be displayed online or downloaded from the Google App. This will allow you to insert a customer review badge directly into your store. This badge will let customers know how great your company is.
Adding the Google Customer Review badge on your website is simple. You will need to place the Customer Review Code snippet code into your store's checkout page. The snippet will link the customer to the Google customer reviews survey after a customer has made a purchase. The customer will be able to rate the experience and receive a thank-you message. Or, the badge may be displayed elsewhere on your site.
Unlike the Product Ratings, the Google Customer Review program is not tied to a specific product. It's however very similar to Google’s Seller ratings program. Star ratings can increase your online credibility and help you make your products more easily visible to the most discerning internet shoppers.
It is up to you whether or not Google Customer Reviews can increase your sales. Many sellers report that the program has helped increase their traffic. Positive reviews from customers can also increase the likelihood of repeat sales. You should pay attention to the reviews that you get. You must respond promptly to all reviews.
Negative reviews should be encouraged, but it's important that you are careful about what you say. If you aren't sure how to handle a customer complaint, you can look to your social media accounts and customer service channels. Google Support can also be useful. It will be a great way to spread the word about you business by including it in your email signature.
No matter what the reason behind a customer's review you should be grateful for their business. Although positive reviews are not as urgent as negative ones it is important to show appreciation for your customers' time. Even a small gesture of gratitude can go a long ways in turning prospects into loyal clients.
You should not neglect the Google Customer Reviews program's nitty gritty. It is important to be aware that certain policies could lead to the removal of your badge or the termination of the program.
The most important part of using the Google Customer Review programme is having a clear strategy for collecting and displaying your own reviews. Once you have created your Google Customer Reviews profile and installed the code it will take a few more days for data to begin being collected. This can take 60 to 90 days according to some merchants.