Jira software is a tool for managing your issues and tasks in one place. It can be used by multiple users and can be customized using permission schemes. The software also lets you create roadmaps that show you what's needed and what's missing, when bugs are scheduled for fixing, and more. Jira's roadmap is especially useful when you need to plan stories over multiple sprints.
Free for 10 users
Jira, a popular project management tool that is specifically designed for software developers, is very popular. There are many other options available for different types of teams. You can create custom workflows or time tracking systems for human resources professionals. Additionally, the software provides operational performance metrics to allow users track their teams' performance.
Jira’s pricing model is based on the number users. The price of a license per user will decrease the more users you have. Users are considered account holders. Users will be charged if they stop using the software. Users are also charged for dormant accounts. Similarly, Jira Service Desk is priced per agent. These agents communicate with Jira customers via Jira software.
Multiple security features
Jira is equipped with many security features. These help to protect your organization's data, as well your users. Jira, for example, does not allow users with privileged accounts to log in. Through port forwarding or proxying, the system can limit access to its internal and external data. Jira can also be run in a virtual environment for added protection. The ability to create stack traces of errors in Jira is another feature. These stack trace information includes information about Jira's current status and information about Jira on the server where Jira was deployed. This information does not contain personal information like usernames or passwords.
Jira Software offers advanced planning and roadmap tools to help teams track project dependencies. These tools can be used by teams to manage stakeholder relationships and feature requirements as well as budgets. The platform can also be integrated with CI/CD tools, which facilitates transparency throughout software development. Jira Software also allows teams to safely roll out new features or updates.
Cost
Jira software costs vary depending on the number of team members required. Base pricing is $7.5 per month for a single user, with an increase in price as users add to it. Jira's premium plan is $14 per user per year and comes with one year of maintenance. Jira offers a 30-day free trial that lets you try the software.
Jira's licenses are marked as "commercial", but there are also academic and community versions. Academic licenses are available to educational institutions and registered non-profit charities.
Integration with service desk
Jira software integration and service desk provide ITIL-based service management and incident tracking capabilities. Organizations can streamline their processes and improve delivery by integrating Jira software with service desk. This software makes it easy to track and manage request throughout their lifecycle. It has a user-friendly interface that makes it easy to collaborate with team members and track requests.
First, set up Jira and service desk integration. This involves creating an API token to allow both services access the same data. The standard Jira username is used to generate API tokens. You must then place the Jira Software Service Desk Users Group user account.